EUHOMY Nugget Ice Maker Countertop, Max 34lbs/Day, 2 Way Water Refill, Self-Cleaning Pebble Ice Maker Machine with 3Qt Reservoir, Ideal for Home, Office, Bar, and Party. (Silver) - Brian Onuonga Deals

EUHOMY Nugget Ice Maker Countertop, Max 34lbs/Day, 2 Way Water Refill, Self-Cleaning Pebble Ice Maker Machine with 3Qt Reservoir, Ideal for Home, Office, Bar, and Party. (Silver)

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EUHOMY Nugget Ice Maker Countertop, Max 34lbs/Day, 2 Way Water Refill, Self-Cleaning Pebble Ice Maker Machine with 3Qt Reservoir, Ideal for Home, Office, Bar, and Party. (Silver)

★★★★★
$279.99  in stock
Amazon.com
as of May 13, 2024 10:48 pm

  • NUGGET ICE TYPE - EUHOMY nugget ice is a customized style of ice for people who like to chew on your ice. The softer airy ice makes you enjoy chewing without hurting your teeth. Soft nugget ice can absorb the drink's flavor and bring you fantastic taste. When you desire a cold drink in summer, due to its unique size, nugget shape ice can fill the entire glass and cool the drink faster.
  • HIGH-QUALITY ICE - It only takes 15-18 minutes to get the first set of ice from the ice maker. Combined with the water system, the nugget ice maker can work the entire day and produce up to 34lbs of ice, meeting the demand for various occasions. In addition, nuggets ice are great for dispensing and scooping compared to a regular ice cube that easily slides off.
  • TWO WAYS TO REFILL WATER - Our nugget ice maker countertop provides both automatic and manual water refill options. With an auto refill function, you can connect the machine to your home water system for a continuous supply of ice. Additionally, it has a 3Qt water reservoir for manual filling. So, you can enjoy a convenient and hassle-free ice making experience.
  • AUTOMATIC CLEANING - The ice machine provides the self-cleaning function to prevent limescale and odors. Our nugget ice maker is a breeze to clean, just press the ice maker's "Clean" button for more than 3 seconds to enter the "Self Cleaning Program" before making the first ice. We recommend that you regularly clean the nugget ice machine.
  • ONE-YEAR WARRANTY & GIFT-PACKAGE- Euhomy offers a 12-month warranty and 24h support for ice makers. Moreover, the well-designed package of sonic ice makers can be a choice if you need to buy gifts. By the way, we are happy to answer any further questions you may have.

GE Profile Opal 2.0 | Countertop Nugget Ice Maker with Side Tank | Ice Machine with WiFi Connectivity | Smart Home Kitchen Essentials | Black Stainless

★★★★★
$649.00
$499.99
 in stock
Amazon.com
as of May 13, 2024 10:48 pm

  • OPAL NUGGET ICE, THE GOOD ICE - Serve up chewable, crunchable, craveable nugget ice that's ready fast and retains its flavor, unlike traditional hard cubes. Refreshing nugget ice is made from compacted ice flakes and is perfect for your favorite beverages
  • 38 POUNDS OF ICE PER DAY - Begin enjoying your first batch of ice in 10 minutes or less. Never run out of nugget ice thanks to a large capacity ice maker that makes 1.6 lbs of fresh ice per hour and holds up to 3 lbs at a time
  • BUILT-IN WIFI AND VOICE CONTROL - Pair your ice maker with the SmartHQ app to monitor device status and schedule fresh ice. Receive automatic software updates that include ice maker features and access voice control capabilities through Alexa and Google
  • WATER TANK - Eliminate the need for an outside water source with an attached water supply for ice, which allows you to produce up to three times more ice and easily detaches for clean up
  • CONVENIENT CLEANING SOLUTIONS - Advance cleaning system that helps sanitize and descale when used regularly, keeping ice tasting fresh and machine performance at its best. Water filter (P4INKFILTR) and cleaning kit (P4INKCLEAN) sold separately
  • LED DISPLAY SCREEN - Precision control is available at the touch of a screen thanks to an intuitive LED screen that illuminates when being used and darkens when at rest
  • BATCH MADE ICE - Innovative design avoids clumping and leaks by recirculating melted ice to the water reservoir. You'll always have fresh ice on hand thanks to a smart, automatic ice maker that refills when your ice is running low

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8 Comments
  1. Set up is easy. Ice maker should be near a sink. I can not imagine having it without the extra tank. We fill the tank at least once a day for a family of 4. (Get the tank!) I had to try about 10 times to get WIFi App to sink up. We shut the ice maker off at 9pm and it still has ice in when we turn it at 6am. We have an open floor plan so it is a little louder than I had hoped but I feel like you just get used to it. A few days after use it said I need to descale it even though we have a water softener. GE said to unplug it let it rest. The Error went a way. I did purchase the extended warranty. Lots of good ytube videos on how to open it up and clean the inside. Will update this review in a few month. The ice is perfect and makes drink cold fast with little foam. Not hard to chew and is helping me get more daily water intake. The drip tray is my only complaint so far. When you open the ice drawer it drips so you need a paper towel.12/12/22- had to set it to cycle off every few hours otherwise it starts squealing. The internal defrost cycle does not seem to work that great. So I would not advise trying to run it for 16 hours straight.12/26/22- so still dealing with squealing. I have been playing around with the schedule to give it more chances to defrost. I think the squealing comes from it not being about to push the frozen ice out. Still love the ice so not giving up yet.12/28/22- did several cleaning cycles with bleach. Set up running time for hour on then and hour off. Moved it so it has good ventilation on both sides. No squealing so far after changes.1/14/23- to sync up to phone app pull up a chair and sit right next to it with your phone. Any further away does not seem to work. My machine has been working fine as long as it has several off cycles between run times. If I try to leave it on for more than a few hours it always start making unpleasant noises. It has lost WiFi twice and each when it keeps running without programming it starts making all kinds of bad noises. Just my personal experiences. Keep with a on/off hourly schedule.

  2. I’ve owned two of these now. The last one the family loved, the first generation of this machine, but it died after only two years of operation. I should have bought the extended warranty. We got this second generation unit now and it has great new features, like stopping if the water gets low. The last one just groaned loudly if the water ran out. Could be the reason it died early, but that’s not my fault, that would be bad engineering.In any event, this new model is still a bit louder than I would like when it’s running, which is about half the day since my family uses a lot of ice. This time I got the extended warranty so if the thing konks-out in 2 years, they can replace it.The new controls are also much easier to use and understand. Also, I recommend using ONLY descaled or soft water for the unit as it tends to scale up quickly. Descale at least once a month if you have hard water that is unfiltered.Over all, I gave this unit 5-stars for the looks, the kind of ice it makes, and the new ease of use controls. The next generations of this unit GE needs to really fix the noise level. There is no reason the unit needs to be this vibrating loud. Major oversight in my view.

  3. The media could not be loaded.  ==========Final update: 7/25/2023: OnPoint responded to the BBB complaint. I was offered to continue waiting an undetermined amount of time for a 3rd new unit, I opted to get completely out of this mess. The 2nd unit is being shipped back right now and upon receipt, GE is providing a full refund. Meanwhile I already have an Opal 1 in its place and quite happy, and it was about 1/2 the price. So what would you gain by going the Opal 2 route (other than a giant headache)? A front panel that lights up letting you know, by words, what is going on with the ice maker. The Opal 1 has an LED ring that pulses or changes color and you kinda have to decipher it but it isn’t any big deal. The 2 also has the app and you can schedule the ice maker to turn on and off at certain times or even tap a button on your phone to turn it on or off. I kinda liked that so what I’ve already done is programmed a smart plug to work on a schedule and it can be controlled via app as well so nothing lost there.’Sonic’ ice is absolutely spectacular. There are now lots of these ice makers on the market. My biggest advice is to make sure to get one that includes a side tank or is directly plumbed to your R/O system otherwise you’ll forever be jumping up and refilling small amounts of water.===========Another update: 7/17/2023: I submitted a complaint with the BBB over the weekend regarding OnPoint Warranty Solutions LLC which is the official support group for GE Opal. I also offered to provide 33 emails I’ve had with support (sent/received). I have still not had any communication returned from support. Buyer beware if you need any product support, which you most likely will. Working on figuring out a contact directly with GE to discuss the product and experience with support. I had actually requested this information from Onpoint but have not had a response.===========Update 7/13/2023: nothing to report. GE Opal “advanced” support has gone completely dark. No tracking info on a replacement unit (which by the way would be Unit #3 since March). I’ve requested tracking info multiple times on the 3rd unit and they are non-responsive. I think these Opal units are like playing craps, sometimes you run hot and have a great time, but most of the time you end up heading back to your hotel room early with nothing in your pocket because the casino drained you.Not sure what else to say. Tomorrow I will be contacting the BBB. Shoddy engineering on product, worse on support. To recent purchasers, enjoy the ice, it is indeed fantastic. Just be ready to have your experience take a 180 on you. Then I wish you the best of luck with your giant paperweight.I’m still holding onto hope that I’ll be able to provide a much better update on this.==========Review written by my husband.DO NOT BUY. Absolutely terrible product and terrible support. Yes when it works the ice is spectacular, but go buy the Opal 1 version. I know multiple people who have the Opal 1, never use distilled water and never descale and never have problems. The GE developers got this product wrong.Purchased March 11, 2023. Plain and simple, this product has issues and support is terrible. Within a couple of weeks of purchasing we noticed some strange noises coming from the unit. Not much longer the noise became overwhelming and we simply had to just turn the unit completely off (see video that support requested from me). Too late to return so we worked with Opal support. The experience overall has been terrible.The number one thing that support says is to always use distilled water. Yet nowhere on the product does it state this and I don’t know anyone who would buy an expensive ice maker to also have to always purchase special water to use in it. We have an R/O system in place and always use that. The other thing that support will say is that every two weeks you have to descale the unit. This means removing all ice and draining all water, adding in a mixture of water and vinegar and running that through the cleaning cycle several times, then flush that all out, wiping everything down good, make several batches of ice and throw that away to make sure you are not mixing all that vinegar in with your icewater or drink. The descaling process basically take overnight as you have to stuff a rag or sponge up into the unit and let it sit during this downtime process. We also purchased the official GE Opal filter. This makes no difference in operation of this unit and is a waste of money.After working with support for weeks and weeks, they finally said they would send a replacement unit. Their standard process for replacement is to send a refurbished unit. So now you pay lots of money for a product that doesn’t work right only to get a unit that someone else had a problem with and was returned? Upon receipt of this ‘new’ replacement unit, the instructions state that there could be some leftover crud from their cleaning process. Yeah, okay, see the next picture. I spent two hours trying to clean that crap out of the unit, flushed several cycles through, tossed ice, that stuff is still everywhere. I decided to keep trying to clean it anyway. BUT, when I then proceeded to connect the unit to my home network, the password printed on the label on the back of the unit didn’t work. I struggled for some time before reaching out to support and providing that information plus the picture of the disgusting unit. The manager seemed a bit shocked and personally called me, the unit should never have been shipped that way and it was obvious and acknowledged that they completely messed up repairing someone else’s returned unit that had wifi problems and wasn’t cleaned right and then sent to me. The outcome of this: I was told I would be receiving a brand new replacement unit. Flash forward 2 1/2 weeks later, I still have not received any shipping/tracking information and unit #2 that I have at the house now sits dark on the counter. When I asked repeatedly for tracking information I was asked to have patience as the supply chain was having issues.At this point I specifically requested a full refund as it has been several months with nothing but a crappy experience and very little ice to enjoy along the way. We’ll see how this all pans out but my advice based on my personal experience with this product and their support is to avoid it completely. I was going to suggest to purchase the extra coverage but I can’t in good conscience advise anyone to pay for this product period. Go out and google opal ice maker noise, or why does my opal ice maker scream like a banshee, something along those lines. You’ll see lots of people sharing. For many this occurs after the warranty period (you know, that time where they’ll gladly send you a used replacement) and they tear the thing apart and try to experiment with different ideas to solve the problem. One post I read even said the buyer eventually just tossed it in his garage because it is unusable.I’ll update this review once I hear something back from support. But this purchase has been nothing but pure frustration and a huge time waster. The simple fact that they say you have to use distilled water and a full descaling/cleaning with downtime every two weeks should create a class action suit as nowhere does the product state this when considering a purchase. I’m mad as hell about this purchase but it sure looks like GE doesn’t care, or stand by it’s products.

  4. EDIT TO ADD UPDATE:I received a new machine promptly and also a full refund. Turn around time on communication was delayed due to the time zone difference, but over all I found them responsive and helpful. The situation was resolved to my satisfaction.Machine number 2 didn’t make it 30 days until it was screaming like a demon possessed. We unplug it to make sure it is completely defrosted but can’t leave it running more than a couple of hours until the screeching begins. It has already started doing the same thing the last one did: full of water but fill light cones on although the float seems to be working fine. I do not expect to have this one much longer but at least it is free, right?One final note, and the one that upsets me most of all, is that I have received two requests from customer service to delete my negative review. I can only wonder how many have been removed.BOTTOM LINE: Great ice for the limited time it works. This machine is crap. A total waste of money with a serious design flaw. Buyer beware.————Original review.We LOVED this while it lasted, but it didn’t last 90 days. I had it up and running by 10/31, and it was dead by 1/10. It started making low, hollow, creepy moans by mid-December. The last couple weeks it was in operation, it made very loud squealing noises. According to the user manual, the lights were indicating that it was constantly defrosting. We turned it off and unplugged it frequently to alleviate the noise. It was used and cleaned per the manufacturer’s recommendation. I believe it threw a bearing and burnt up the pump.The phone number listed for support is not a working number.Email response from customer support was average–about 24 hours for each back and forth. Among the trial and error support, I had to disassemble the machine, removing 16 screws to remove the back to check for a second tank and float and to determine if the pump was working. I managed to give myself a nasty cut on the sharp internal edges, and that was my final straw. After a week, they have agreed to send a new machine. They have promised to ship the new one in two days. They would not refund my money because I purchased it through Amazon and not directly from the company. The Amazon return window, however, is closed. As much as I liked the machine, I regret not pursuing a refund. I have the feeling I am going to be right back in the same position in another three months based on the other reviews I am seeing and then I will just SOL.

  5. I knew what I wanted after over a year checking them out. I have used the basic bullet ice ones, but I want nuggets ice now and I’m willing to pay, but the. Negative reviews are keeping me from pulling the trigger. So for another year, I research nugget ice machines like crazy. I found this one and something was different. The reviews were great and it had everything I was looking for. 5 months ago, I made the purchase and I haven’t regretted a thing. It’s fast, it’s quiet, it cleans itself. I have used nothing but distilled water because the book will tell you that if you want to keep calcium buildup and whatever else off your machine, use distilled water. They aren’t kidding, it’s amazing. Ice is perfect and it does NOTHING to the flavor of your ice. I can’t review the customer service because I have had no reason to contact them. If they read this, I would tell them Thank You. So if you are like me, trying to make a decision and also you have that nice looking GE Opal 2.0 in your head with 80% negative reviews…..don’t do it. Besides having that cool light inside of it, there’s no way in hell it can top this Euhomy. I made sure I got 5 months of use before doing review, and it’s been absolutely perfect the entire time.Oh yea, I do have 1 complaint….. They put sticker on top machine letting us know to not use machines until 24 hours after you place it where it’s going to stay, which is a good thing……. But the sticky stuff on sticker won’t go away and it’s right on top of machine. It does drive me crazy they put it right there and there’s always spot I gotta look at when the rest of machine is just beautiful. Move the sticker or use a sticker that doesn’t cause this. If you are not OCD like me, you will care less.

  6. I am so glad I purchased this nugget ice maker, it is a quality appliance. I love the Sonic style ice and my machine allows me to enjoy this at home. It is so easy to set up and makes ice really fast. I have had no issues with my maker. It is quiet and efficient.

  7. I never write reviews but this one is worthy of being written. This Sonic Ice Maker is great! My family used it daily for 9 months. Maintenance was completed on the machine per the instructions. We used double filtered water when filling it. Then one day it wouldn’t make ice and would only request to be cleaned. I contacted EUHOMY customer service via email and within 24 hours I received a response with some trouble shooting ideas. I did the trouble shooting but unfortunately none of them worked. I sent a few photos and a short video as requested. The very next day received an email that they would be sending me out a new machine and asked me to responsibly dispose of the ice maker that wasn’t working properly. Three days later the new Sonic Ice Machine arrived. The machine that didn’t work properly was within the One Year Warranty offered by the company. A recommendation I have is to use Distilled Water to fill machine unless your home water is Reverse Osmosis filtered. I highly recommend EUHOMY products and their customer service is hands down the best experience I’ve had in a very long time. I will purchase additional products from this company as needed in the future.

  8. This ice maker is nearly perfect and the company’s customer service is excellent! It makes plenty of ice to keep up with my family of 4, even in the warmer months! It fits under my kitchen cabinets and doesn’t take up too much counter space. It does require regular cleaning, but it’s as simple as pushing a button to run the clean cycle.About 9 months after getting it, it started squeaking while running. I reached out to the company’s customer service department and they were very responsive and helpful. They suggested a few things for me to try and after exhausting all the possibilities with no improvement, they quickly shipped me a new one!I would definitely recommend this product!

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